What is the Return Policy?
We guarantee total customer satisfaction.If you are not completely satisfied with your online purchase, you may return unused merchandise within 14 days of the original shipped date for a prompt refund.You will be refunded for the merchandise total, plus applicable sales tax paid. Shipping and handling charges are not refundable unless product arrives damaged or the incorrect product was shipped. Please allow up to 7 business days for us to process your return.
What is the Return Policy for damaged merchandise?
Will my order be a subject to sales tax?
Are there any restocking fees applied to the return of an order?
No. We do not charge a restocking fee for returned orders.
Does the Downtown Pharmacy Online Store allows bulk purchases and is there any discount?
How are your products stocked and what does it mean when a product is on order?
We carry most of the items we advertise. However in some instances we might be out of stock. Downtown Pharmacy currently receiving orders from the major wholesalers 3 times a day. I most cases requested item can be ordered for the same or next day delivery to our warehouse and be shipped or picked up from the retail store immediately after that. Some of the specialty items may require additional time to be shipped to our location . Unfortunately, we are unable to provide exact arrival dates for specific items, but will keep customers informed about the progress.
Do you protect private Information?
We protect all of your information against unauthorized access or release. We will not share your personal information with third parties.
Unsolicited E-mail (SPAM)