Our main goal is to get your order to you as quickly as possible!!!

Local delivery


We offer Free delivery in Downtown Manhattan on all orders over $20. Upon recieving the order we will contact you with estimated day and time of delivery. Most orders will be delivered the same or next day.


Shipping

Our most economical shipping service is FedEx Ground or FedEx Home Delivery. Both are "ground" services that take 5-7 business days from coast-to-coast (many of our products ship from our stores in Manhattan or Jersey City). We also offer all services by FedEx, such as next day, two days shipping and others.
Many times customers will elect to use the USPS shipping services. We will gladly comply with the request.
Please note, that after shipping the item and providing the tracking number, we are not assuming any responsibility for the merchandise. Couriers will be responsible for the lost or damaged items, according to their policies. Please insure you parcel if you feel that is necessary.


Delivery Time


Delivery Time is dependent on 2 factors:

  1. "Availability". Most of the products will usually ships in 1-2 days. For example, some items will ship within 24 hours, others in a couple days, while in the rear case, some may take as many as several days. We do our best to ship items out as quickly as possible, and sometimes we get more orders, than items in stock, but we replenish our inventory twice a day.
  2. The method of deliver - FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses) might take up to 7 days. FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered.

    Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.


International Shipping

If you'd like to make a purchase and have it shipped internationally, please contact us at sales@DowntownPharmacy.com . Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address. A member of our Customer Service team will contact you to make all the arrangements.