Once a product is in widespread use, unforeseen problems can sometimes lead to a recall.  FDA (Food and Drugs administration) responds immediately to minimize harm.

When an FDA-regulated product is either defective or potentially harmful, recalling that product—removing it from the market or correcting the problem—is the most effective means for protecting the public.

Recalls are almost always voluntary. Sometimes a company discovers a problem and recalls a product on its own. Other times a company recalls a product after FDA raises concerns. Only in rare cases will FDA request a recall. But in every case, FDA's role is to oversee a company's strategy and assess the adequacy of the recall. 

Downtown Pharmacy fully complies with FDA recall guidelines. in case of recall, we either will accept all products purchased in the store or online for  the refund or will provide manufactures procedures to return the products directly to them.